I have a copy. I am not sure if it is the offical copy or not. I think it is up to date. I thing that I would like to know was how many no-shows we had? Tracking for other things, such as how they heard about us and their thoughts on improvement. Rick _______________________________________________ AGA-mcm mailing list AGA-mcm@thekrib.com http://lists.thekrib.com/mailman/listinfo/aga-mcm