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Re: [AGA SC] well, you can't please everyone...
Eh, I'm not going to change things because of this one guy. The 6-hour
VHS has been our "standard" offering to date, aside from the new DVD.
At some point this year I'll do a set of stats on video sales -- it's
pretty interesting how things have changed each year the last 3.
Incidentally, the master tapes from the old presentations are starting to
wear out. I may be retiring them entirely soon, or if time and demand
allows, remastering them as DVD's (which I can make three copies of at a
time instead of two). May also offer DVD-only releases in the future too
--boy that's so much nicer to deal with. I know the postage, cheaper to
pack and mail, takes only an hour to produce instead of 6+, and can mail
them directly.
- Erik
On Sat, 27 Mar 2004, Karen Randall wrote:
> That's the kind of thing that really gets me! Maybe the answer to that
> problem is just not to offer lower quality options?
>
> Karen
>
> ----- Original Message -----
> From: "Erik Olson" <erik@thekrib.com>
> To: <aga-sc@thekrib.com>
> Sent: Saturday, March 27, 2004 10:50 AM
> Subject: Re: [AGA SC] well, you can't please everyone...
>
>
> > He is partly right, of course. "The quality is very very low" may be
> > because he insisted on the VHS version recorded in 6-hour mode, and it is
> > true that we had audio difficulties in those three presentations, but
> > "impossible to understand?" No, Kathy got to see every presentation when
> > I was editing.
> >
> > I agree, overly-high standards. Definitely amused at it all, from the
> > start with "cheapest shipping possible" through today.
> >
> > - Erik
> >
> > On Sat, 27 Mar 2004, Karen Randall wrote:
> >
> > > That's too bad! I haven't watched the DVD from start to finish, but I
> had
> > > no problem with the sections I did watch. We've found, often enough,
> that
> > > you can't make everyone happy!
> > >
> > > I have to say, it makes me chuckle that people hold AGA to such high
> > > standards. Overall we have a pretty "professional" results for a group
> of
> > > overworked volunteers!<g>
> > >
> > > Karen
> > >
> > > ----- Original Message -----
> > > From: "Erik Olson" <erik@thekrib.com>
> > > To: <aga-sc@thekrib.com>
> > > Sent: Saturday, March 27, 2004 10:30 AM
> > > Subject: [AGA SC] well, you can't please everyone...
> > >
> > >
> > > > guy from Israel who ordered the 2003 convention on tape. This would
> > > > probably be the first actual negative feedback I've gotten on any of
> the
> > > > tapes!
> > > >
> > > > ---------- Forwarded message ----------
> > > > Date: Sat, 27 Mar 2004 15:34:29 +0200
> > > > From: livay <livay@012.net.il>
> > > > To: 'Erik Olson' <erik@thekrib.com>
> > > > Subject: RE: interested in purchasing the convention videos
> > > >
> > > > Erik,
> > > >
> > > > Yes - thanks for asking, I received them ~1 month ago - but the
> quality
> > > > is very very low and I could understand around 30% of the
> presentations.
> > > > It was impossible to understand what Roger Miller, Kassleman and
> George
> > > > booth were talking about.
> > > > Kind of disappointed here... :-(
> > > >
> > > > Aviel.
> > > >
> > > > -----Original Message-----
> > > > From: Erik Olson [mailto:erik@thekrib.com]
> > > > Sent: Friday, March 19, 2004 12:06 AM
> > > > To: livay
> > > > Subject: RE: interested in purchasing the convention videos
> > > >
> > > > Hi Aviel,
> > > >
> > > > I just wanted to check back and make sure you got your videotapes. It
> > > > has
> > > > been very busy for me, but I have specifically been meaning to write
> you
> > > >
> > > > for a while. Your post on the AGA member list reminded me today.
> > > >
> > > > Regards,
> > > >
> > > > - Erik
> > > >
> > > > On Fri, 30 Jan 2004, livay wrote:
> > > >
> > > > > Hi Erik,
> > > > >
> > > > > How are you?
> > > > >
> > > > > Just a short note to let you know that I haven't yet received my
> VHS.
> > > > I
> > > > > can see that the attached mail is dated 17/Dec/03 so it's a month
> and
> > > > a
> > > > > half now. Typically I receive packages much faster. I hope I will
> > > > > receive the package very soon.
> > > > >
> > > > > Anyway, just wanted to let you know,
> > > > >
> > > > > Aviel.
> > > > >
> > > > > -----Original Message-----
> > > > > From: Erik Olson [mailto:erik@thekrib.com]
> > > > > Sent: Wednesday, December 17, 2003 4:18 PM
> > > > > To: livay
> > > > > Subject: RE: interested in purchasing the convention videos
> > > > >
> > > > > Hello Aviel,
> > > > >
> > > > > OK, I did remember to get you a shipping cost when I went to the
> post
> > > > > office this week. For an extra $5US, I can send the DVD or VHS
> > > > versions
> > > > > of this year's convention. The VHS would go surface mail, but the
> DVD
> > > > > (being much smaller and lighter) would go air mail.
> > > > >
> > > > > If you're still interested, you can add the item you want to the
> > > > PayPal
> > > > > cart, but before you check out, also add $5 worth of "Foreign
> > > > Shipping"
> > > > > from the bookstore page (where it says "e-mail Diana for what to
> enter
> > > >
> > > > > here").
> > > > >
> > > > > - Erik
> > > > >
> > > > > On Tue, 25 Nov 2003, livay wrote:
> > > > >
> > > > > > Hi Erik,
> > > > > >
> > > > > > It's OK - I am a member of AGA since... yesterday! Please let me
> > > > know
> > > > > > how to pay for latest year's video + shipping. Please provide a
> > > > cheap
> > > > > > price if possible - anyway not UPS... ;-)
> > > > > >
> > > > > > Thanks,
> > > > > >
> > > > > > Aviel.
> > > > > >
> > > > > > -----Original Message-----
> > > > > > From: Erik Olson [mailto:erik@thekrib.com]
> > > > > > Sent: Tuesday, November 25, 2003 12:14 AM
> > > > > > To: livay
> > > > > > Subject: Re: interested in purchasing the convention videos
> > > > > >
> > > > > > Hello Aviel,
> > > > > >
> > > > > > Do you have NTSC-compatible equipment? I must ask that first, as
> > > > the
> > > > > > rest
> > > > > > of the world seems to use PAL-compatible video which will not work
> > > > > with
> > > > > > these tapes.
> > > > > >
> > > > > > Second, are you looking to purchase one year, or all years?
> > > > > >
> > > > > > Finally, this offer is only available to AGA members (some of the
> > > > > > speakers
> > > > > > insisted on this case!), and I don't think we have *any* members
> in
> > > > > > Israel
> > > > > > yet.
> > > > > >
> > > > > > I will look up shipping rates when I visit the post office this
> > > > week.
> > > > > >
> > > > > >
> > > > > > - Erik
> > > > > >
> > > > > > On Mon, 24 Nov 2003, livay wrote:
> > > > > >
> > > > > > > Hi Erik,
> > > > > > >
> > > > > > > I am interested in the AGA convention video. Since I live in
> > > > Israel
> > > > > -
> > > > > > I
> > > > > > > first of all would like to ask how much would be the video +
> > > > > shipping.
> > > > > > >
> > > > > > > Thanks,
> > > > > > >
> > > > > > > Aviel.
> > > > > > >
> > > > > >
> > > > > >
> > > > >
> > > > >
> > > >
> > > > --
> > > > Erik Olson
> > > > erik at thekrib dot com
> > > >
> > > >
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> > > >
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> >
> > --
> > Erik Olson
> > erik at thekrib dot com
> >
> > ------------------
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> >
>
>
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--
Erik Olson
erik at thekrib dot com
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