Re: [AGA-sc] Final Invoice

[Larry Lampert <l_lampert@yahoo.com>]

Hi Tim,

I received my Starwood statement for November, and I
noticed that the starwood points that were supposed to
be credited to my account have still not been
credited. Please advise.

Thanks,

Larry Lampert

--- Tim Martinez <tmartinez@sheratonsfo.com> wrote:

> Hi Larry,
> 
>  
> 
> Thanks for your patience.  I spoke with my
> accounting department and the
> 2 complimentary room nights cannot appear on the
> front invoice.  Our
> system is not sophisticated enough. Rooms and
> banquets run on two
> different systems and unfortunately, they do not
> interface.  You will
> see the "credit for 2 nights" on Mr. Senke's room
> folio.  I apologize
> for this but, I am not able to change, force or
> override the system to
> fulfill your request.  Please let me know that you
> have received the
> document.  Thanks again.
> 
>  
> 
> Tim
> 
>  
> 
> ________________________________
> 
> From: admin@sheratonsfo.com
> [mailto:admin@sheratonsfo.com] 
> Sent: Thursday, November 16, 2006 12:47 PM
> To: Tim Martinez
> Subject: Attached Image
> 
>  
> 
>  
> 
> 

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