Re: Continuing to carry Dennerle

[krandall@world.std.com]

At 04:26 PM 4/25/99 -0400, you wrote:
>This is a totally inappropriate message for Gomberg to send to Dennerle.
>And I do not recall anyone saying to drop the book "if [Dennerle] will not
>sell it to us." ... only if it is too much trouble [to get it elsewhere]. I
>think they have the right to not sell to organizations directly. 
>
>I have already sent Dennerle a private message telling them to try not to
>mind Gomberg's tone. As I said to Stefan, I think Dave means well. :-)

I agree that Dave's note was not appropriate in tone, and I'm glad you
wrote back.  I know he's been, shall we say, "gruff" with people that need
a little more hand holding than most.  

I don't know quite what the answer is other than damage control.  He's
willing taken on a pretty big job, and I'm not sure we have a replacement
for him.  We can afford to lose Dennerle more than we can afford to lose
him right now.

If any of you have any other suggestion on how the situation can (should)
be handled, please share your ideas.

Karen