I also think we should strongly consider sending something tangible either a plaque or something else personalized to express our appreciation that can be hung in their corporate office.I can help with this if you guys want to do it. I can print "Certificate of Appreciation" on stiff paper, frame, and mail.
That's an excellent idea!!!! Along with any other phone calls y'all are sending the vendors' way I'm going to be making a call myself. I'm the one who got them there and for better or worse anything that happened to them while at the conference should have been my responsibility. At least I was able to speak with them all personally and apologize/thank them face to face.
Best, Phil _______________________________________________ AGA-mcm mailing list AGA-mcm@thekrib.com http://lists.thekrib.com/mailman/listinfo/aga-mcm