Re: [AGA-mcm] busted amano talk on 2001 video

[Larry Lampert <l_lampert@yahoo.com>]

Hey Erik,

I don't see a problem with you taking care of this guy
and even fixing the master so that any new sales have
the Amano delay fixed. However, I think you are
holding yourself to a little to high of a standard by
saying you now have to replace all of the other disks
sold. 

The AGA is not GM we do the best we can to offer these
videos. If they are not perfect well that is life, we
have no need to do a recall at our own expense. The
reality is that your vidoes are a hell of a lot better
than anything else out there. We did not hire a
professional production company, you did this out of
your own goodwill.

Noone else has complained and who is to say (other
than you) that there was not a problem with the master
as is so often the case on club recorded videos. 

I understand you wanting to make it as good as you can
but in my opinion considering the overall quality and
value you get with the video I don't think this is a
major issue. It certainly is not anything you should
feel compelled to do.


Regards,
Larry

--- Erik Olson <erik@thekrib.com> wrote:

> The guy wrote back and said "take your time."  I
> *am* going to give him 
> something for his troubles, since not only did he
> buy everything in the 
> AGA catalog, it sounds like he's actually watching
> everything.  But it 
> will be balanced with the timetable of getting my
> computer in appropriate 
> shape for video work, which is currently freaking me
> out.
> 
>    - Erik
> 
> On Wed, 23 Mar 2005, S. Hieber wrote:
> 
> > Personally, I can't see redoing the disk --
> especially if
> > it means recapturing all the hours of video from
> the tape.
> > I also can't see offering replacements that
> haven't been
> > asked for. Besides being a lot of work, it would
> be mucho
> > expensive.
> >
> > It's not so much that it isn't noticeable as it is
> a matter
> > of translated mon-the-fly-material and I expected
> a delay
> > anyhow. Sure, Tomoko actually is faster than that,
> but it
> > just didn't matter much to me.
> >
> > sh.
> > --- Erik Olson <erik@thekrib.com> wrote:
> >
> >> Paul, I took a look, and you're completely right.
>  There
> >> is NO SOUND AT
> >> ALL for the first 20 seconds of visual, and then
> it kicks
> >> in.  It only
> >> appears to be relevant to the lecture.  So THANKS
> for
> >> spotting it.  I have
> >> no idea how this got onto the master at all, and
> more
> >> importantly, why
> >> NOBODY has noticed it yet.  Clearly I'm going to
> have to
> >> send replacements
> >> to everyone at some point.
> >>
> >> Now the bad news.  In order to produce a new
> disk, I will
> >> have to
> >> recapture all the original footage off tape and
> re-render
> >> every talk for
> >> the whole disk from scratch.  As I have a new
> baby in the
> >> house (and a
> >> computer that isn't working quite right at the
> moment), I
> >> literally may
> >> not be able to get this done for months.  If you
> want a
> >> quick response, I
> >> will refund your money for the one DVD.  If you
> can hang
> >> tight for a bit
> >> (maybe weeks, not months), I will send you a disk
> with
> >> JUST amano's talk
> >> (rendered at higher bitrate -- gotta give you
> something
> >> for being
> >> patient), as well as the full disk when that's
> done.  Let
> >> me know your
> >> preference, and thanks again for your patience.
> >>
> >>    - Erik
> >>
> >> On Wed, 23 Mar 2005, Paul Garrity wrote:
> >>
> >>> Amono's lips are never in sync anyhow because of
> >> translator, but the
> >>> translators narrative does not correspond with
> the
> >> slide show. Then when
> >>> question & answer takes place after slide show
> the
> >> delay continues. Its so
> >>> subtle I was half way through the slide show
> before I
> >> realized the slide she
> >>> was describing was not the one on the screen. My
> first
> >> thought was that I
> >>> might be loosing my mind. His second talk "Live
> Aqua
> >> Demo" is fine. And so is
> >>> the rest of the DVD. Based on what you are
> saying about
> >> tracks this might be
> >>> the same problem on all of your 2001 disks.
> >>>
> >>> Paul
> >>> ----- Original Message ----- From: "Erik Olson"
> >> <erik@thekrib.com>
> >>> To: "Paul Garrity" <pgarrity@mn.rr.com>
> >>> Sent: Wednesday, March 23, 2005 7:50 AM
> >>> Subject: Re: Notification of payment received
> >>>
> >>>
> >>>> At the start of the talk, does it appear in
> sync?
> >>>>
> >>>> At the *end* of the talk, does the delay
> clearly
> >> continue, as in Mr.
> >>>> Amano's mouth move but you can't hear anything,
> even
> >> in the background?
> >>>>
> >>>> One possibility here is that the 20 seconds is
> just
> >> how the talk went. with
> >>>> the overlayed translation and all.
> >>>>
> >>>> What's funny here is that there aren't really
> "tracks"
> >> per se, but one
> >>>> single track with chapter stops... that's the
> way
> >> ReelDVD masters disks.
> >>>> I'll go look at the master disk too & see if I
> can see
> >> a similar effect.
> >>>>
> >>>>   - Erik
> >>>>
> >>>> On Wed, 23 Mar 2005, Paul Garrity wrote:
> >>>>
> >>>>> Erik
> >>>>>
> >>>>> I checked 2000, 2001 & 2002. All okay except
> for the
> >> track mentioned
> >>>>> (track one 2001). Maybe you should check
> another disk
> >> to see if that track
> >>>>> is bad on all disks. It is very subtle as the
> delay
> >> is actually about 20
> >>>>> seconds, with the narrative following the
> photo. I
> >> was about half way
> >>>>> through program before it became apparent.
> >>>>>
> >>>>> Paul
> >>>>> ----- Original Message ----- From: "Erik
> Olson"
> >> <erik@thekrib.com>
> >>>>> To: <pgarrity@mn.rr.com>
> >>>>> Sent: Tuesday, March 22, 2005 10:41 PM
> >>>>> Subject: Re: Notification of payment received
> >>>>>
> >>>>>
> >>>>>> Hi Paul,
> >>>>>>
> >>>>>> Was just checking the records for your
> address &
> >> noticed you were the guy
> >>>>>> who ordered our entire catalog!  Before I
> send of
> >> another 2001 disk, can
> >>>>>> you check some of the other disks to see if
> you get
> >> that same "30 second
> >>>>>> delay" phenomenon?  I mastered 2000, 2001 and
> 2002
> >> in the same timeframe,
> >>>>>> so they might exhibit the same symptoms for
> you.
> >>>>>>
> >>>>>>   - Erik
> >>>>>>
> >>>>>> On Wed, 9 Mar 2005 pgarrity@mn.rr.com wrote:
> >>>>>>
> >>>>>>> Dear Aquatic Gardeners Association,
> >>>>>>>
> >>>>>>> This email confirms that you have received a
> >> payment for $310.00 USD
> >>>>>>> from
> >>>>>>> paul garrity (pgarrity@mn.rr.com).
> >>>>>>>
> >>>>>>>
> >>>>>>> ***************************************
> >>>>>>> *   Receipt ID: 3028-6117-2582-1199   *
> 
=== message truncated ===

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