RE: Fw: Membership

[Erik Olson <erik@thekrib.com>]

On Wed, 18 Apr 2001, Jack O'Leary wrote:

> Neil, Eric (and everyone):
> 
> I am behind in responding to email (I am in the process of transferring
> everything to a new computer) but I don't recall seeing this message from
> Mr. Wright.  While I can see his point I don't appreciate the general tenor
> of his note.  I have had only a very few people get an attitude like this.
> Most of our membership is very polite and understands that we are a
> volunteer
> organization.  For $15.00 a year, people shouldn't expect too much.
> Frankly, I am
> neither willing nor able to provide the level of service, as one volunteer,
> that this very tiny minority demands.  If someone else is, then let's talk.

Make no mistake, just like you guys, my thoughts on this are "this guy's a
whining twit". If he sends one more complaint, we should refund his $15
and get him out of our hair.  Was my letter nice?  It didn't feel nice to
me.  I guess it wasn't nasty, so maybe that makes it nice.  I never once
said anything like "I understand how you feel"...

He does have an interesting point, which is that nowhere on the website
(that I could find in a quick skim) does it say what your membership
actually GETS you.  Something to do later, I guess...

  - Erik

-- 
Erik Olson
erik at thekrib dot com

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