Re: Damaged books (fwd)

["Karen Randall" <krandall@rdrcpa.biz>]

I've done a lot of this "fire control" in the past, but quite frankly, I am
_STRAIGHT_ out at the moment, between school stuff, getting ready for the
convention, and getting things organized before my surgery the week after.
If someone else can handle it this time, I'd REALLY appreciate it.

Karen

----- Original Message ----- 
From: "S. Hieber" <shieber@yahoo.com>
To: <aga-sc@thekrib.com>
Sent: Sunday, November 02, 2003 9:54 AM
Subject: Re: Damaged books (fwd)


> Yes. Even if we had a replacement Bookseller, there would
> still be some kid of transition period, logistics.
> Besides, why leave rough edges anyhow?  So Karen's tactful
> tack with Diana will carry everyone farther short run and
> long run.
>
> So who does this, write the guy, write Diana?
>
> sh
> --- Karen Randall <krandall@rdrcpa.biz> wrote:
> >
> > Scott wrote:
> >
> > > We should explain to Diana our reasoning?
> >
> > Yes, I think we should.  But for now, I'd down-play the
> > inappropriateness of
> > her response, and just stick to, "The guy could do a lot
> > of damage to our
> > image... let's stick to the high road."
> >
> > Karen
> >
> >
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