Hi Cheryl,
Another tidbit of information you may find interesting... I received my
bundle of TAG's on Friday... (still haven't rec'd the single copy I get for
tracking purposes) and it came PRIORITY. Looks to me like she was hurrying
to cover her behind.
Karen
----- Original Message -----
From: "Cheryl Rogers" <cheryl@wilstream.com>
To: <aga-sc@thekrib.com>
Sent: Sunday, June 20, 2004 8:10 AM
Subject: [AGA SC] TAG Mailing
Just to bring you guys up to speed, I was suspicious about the length of
time it was taking for TAG to hit the mailboxes since we've been using the
new mailer. I took my recent envelope to the post office and they said it
was standard bulk, not first class.
So I researched all my e-mails back-and-forth with Robin of Complete Mail
Services. I was crystal clear on my requests for three quotes that we
wanted first class mail. I also remembered a phone conversation with her
when the last TAG took so long, wherein I asked her bluntly if they had
been sent first class, and she said yes.
I went to her small office in the booming metropolis of Lake Dallas, TX
(Home of "Roadies'"). Her first response was that she had been out of the
office and her part-time help had inkjetted the envelopes. This I believe,
because she was out of town just as the journals were ready. BUT it does
not explain the last TAG. What I really think happened is that *she* made
the "mistake" with TAG 17-1 and then her part-time help, instructed to do
it just like last time, faithfully followed orders. Two other points
leading to my suspicion: 1) She says she has a copy mailed to herself and
didn't notice the postmark. Twice? 2) She has a postage account with the
post office and also didn't notice that she had more money in it that was
warranted for our mailing? Twice? Hmmmph.
She has offered to make good on the difference. She is researching both
TAGs and says she will get back to me no later than Monday afternoon.
Depending on what she says and how I feel about it, I may just ask her to
cut us a refund check and be done with her, or I may ask her to credit us
for postage on next TAG's mailing.
I am truly miffed. I hate it when I am responsible for something and it
doesn't go well. I *really* hate being ripped off.
--
Cheryl Rogers, Membership
Aquatic Gardeners Association
http://www.aquatic-gardeners.org
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