I was working with the vendors as soon as I was aware that they arrived in the hotel. I made arrangements to have several vendors stuff moved from loading dock to vendor room. I also tried working with hotel to get the room earlier. I was unsuccessful. I stayed in contact with the vendors all day on Friday. I also made arrangements to have their stuff shipped out on Saturday. I made a point of dropping into their booths and personally talking to each vendor. I told them that I use there products and thanked them for coming to the show. I made a point to tell Kim that I have used him lights for at least 5 years and I found his website on the Krib. I am planning to work on thank you letters tonight and have them out by Wed. I will hand write letters to Ray and Greg Morin. I will have a personalized section in each letter sent to the other vendors. I hope that this will help to defuse the complaints caused by the late opening. I will contact Phil in regards to the letters and keep the board informed as to any return correspondene. _______________________________________________ AGA-mcm mailing list AGA-mcm@thekrib.com http://lists.thekrib.com/mailman/listinfo/aga-mcm