Re: Damaged books (fwd)

["S. Hieber" <shieber@yahoo.com>]

I think this bears on the issue of taking back/refunding
for the Tropica catalogue but not for damaged merchandised.


For the other matter, whether a member or not, he's a
customer and it's incumbent on us to deliver the goods in
good order. I'm not claiming that the "Implied Warranty Of
Merchantability " applies in this case since we don't
really know the condition of the books sight unseen. But
irrespective of that legal obligation, I think we ought to
replace unless we state a qualification on the web page
offering the items for sale.

sh
--- Erik Olson <erik@thekrib.com> wrote:
> On Sat, 1 Nov 2003, Erik Olson wrote:
> 
> Also, I don't find Greg in the AGA member database, so
> he's most likely 
> not a member.  Lately I've been using this to help guide
> decisions 
> involving "special requests".


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