Re: Damaged books (fwd)

["S. Hieber" <shieber@yahoo.com>]

Oh peachy  :-\

Sat is tough because of the banquet and some folks will
need some set--getready time.  Unless we meet after the
Banq it's Fri or Sun-PreAuction

sh
--- Erik Olson <erik@thekrib.com> wrote:
> Also of note... I seem to remember at least one person
> not being able to 
> make any kind of Friday meeting, and I have a sneaking
> suspicion that this 
> was Diana, as everyone else is going to be there.
> 
>   - Erik
> 
> 
> On Sun, 2 Nov 2003, S. Hieber wrote:
> 
> > Yes to everything you said.
> > 
> > Before the auction on Sunday, there's a good chance I
> won't
> > be available -- depending on how well the cash
> management
> > end of things is set up by the auction master before
> then.
> > It wouldn't be the end of the world for you guys if I
> > wasn't there, but I'd like to attend the meeting. I'm
> sure
> > I have at least 2 cents burning a hole in my pocket.
> I'm
> > rarely without small change. ;-) 
> > 
> > sh
> > 
> > 
> > --- Erik Olson <erik@thekrib.com> wrote:
> > > On Sun, 2 Nov 2003, Karen Randall wrote:
> > > 
> > > > Cheryl wrote:
> > > > 
> > > > > Perhaps she should be, to air any
> concerns/problems
> > > and have them
> > > > > addressed, and to make her feel included and
> > > validated. The tone of
> > > > > her e-mail suggests that she is feeling put-upon
> by
> > > the AGA as well as
> > > > > by Greg.
> > > > 
> > > > Unfortunately, I am sure she is, yet again,
> slightly
> > > disgruntled with the
> > > > AGA, because again, we have added new people (you
> and
> > > Scott) to the BOD, and
> > > > not her.
> > > 
> > > Diana has, as Karen says, always been unhappy with
> the
> > > lack of 
> > > communication to the other folks doing work but not
> on
> > > the board.  Two 
> > > years ago, she sent similar "bad hair day" letters to
> > > people who wondered 
> > > what had happened to their subscriptions... the
> people
> > > weren't even 
> > > disgruntled, just wanted to know "what's up".  And
> she
> > > sent, if I recall, 
> > > somewhat nasty implications that she didn't know what
> was
> > > up with the AGA.
> > > 
> > > I have always made it my personal task to make sure
> she's
> > > taken care of,
> > > especially in the last year with the whole online
> sales
> > > (which added a LOT
> > > to her job).  She has been mildly difficult at times,
> for
> > > instance...
> > > asking me to change the site to reflect in multiple
> > > places that foreign
> > > shipping is extra, then later asking me to
> consolidate
> > > all the wording,
> > > then still later asking me to fix it so people could
> see
> > > it better (adding
> > > it back in multiple places, so now it looks like the
> way
> > > we started!).  
> > > But in other areas, she's been just plain worried
> that
> > > she's imposing too
> > > much on me, such as my having to process the PayPal
> > > refunds (which I
> > > actually am happy to do).  I beleive she *should*
> have
> > > her needs met.  
> > > Now maybe this means just saying "send the angry
> > > customers to us."
> > > 
> > > 
> > > > drive other good people away.  The other person is
> Dave
> > > Gomberg. To Diana's
> > > > credit, she has ALWAYS continued to be a
> contributing
> > > member of AGA, unlike
> > > > Dave, who for all intents and purposes, took his
> ball
> > > and went home. (Yet
> > > > another AGA history lesson<g>)
> > > 
> > > Dave never made it to the management committee, did
> he? 
> > > He bailed on the 
> > > bookstore before I set it up.
> > > 
> > > > valuable contributor, both to the AGA and the
> hobby. 
> > > I'm still feeling VERY
> > > > bad about what happened with Charlene, (I lost a
> friend
> > > as well as an AGA
> > > > colleague over that one) even though it was no
> single
> > > person's fault.  I
> > > > don't want to see it happen again if we can
> possibly
> > > avoid it.
> > > 
> > > Yeah, and the damage there has been pretty bad.  I
> had an
> > > e-mail exchange
> > > with Valerie Grove a month ago when I has posted
> > > something on one of the 
> > > DFWAPC lists, and it ended with something along the
> lines
> > > of "thanks for 
> > > telling me what happened... I had only heard the
> other
> > > side of the story."  
> > > She also indicated she thought that every decision
> that
> > > they had made was 
> > > approved by the board.
> > > 
> > > I do not want this to happen with Diana.  I cannot
> afford
> > > mentally to fire
> > > another person, and I don't WANT to fire Diana...
> she's a
> > > great worker,
> > > she's been great, and this is a minor occurance.  You
> > > realize, she's the
> > > only one not on the board doing work (except Kathy),
> > > right?  I will write
> > > to Diana and the irate customer, if that's OK with
> you
> > > guys.
> > > 
> > >   - Erik
> > > 
> > > PS: Friday night for the meeting MIGHT work, if we
> limit
> > > it in time.  I
> > > can see NO other possible time to meet, except maybe
> on
> > > Sunday during or
> > > before the auction.
> > > 
> > > -- 
> > 
> > 
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> 
> -- 
> Erik Olson
> erik at thekrib dot com
> 
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